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Allow Seller to Edit the Tier assigned to a Client

On my product store page, I've enabled the "Pay What You Want" option. One of my clients recently reached out to inform me that, while he paid the correct amount, he accidentally selected the wrong version of the product. I'm familiar with this scenario and know that on Gumroad, it's possible to change or reassign the product version linked to a client by accessing the order details. However, I haven’t been able to locate a similar feature here. After contacting support, I was advised that this capability isn't currently available, and they suggested I request it here.

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Comments2

  • LupisYoung

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    Jun 17

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    Merged request

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    1 vote

    Product Tier Upgrades

    I don’t know if this is a feature yet, but it would be really cool to allow users to upgrade their products for a reduced price instead of having to pay full. Say I have a product I want to offer in a Base and Deluxe config, you can add a toggle to the product dashboard that sets a product to be tiered and then automatically reduce the price of the deluxe tier by the amount you already paid if you already own the base.

  • LynxJinx

    Team•

    Nov 17, 2024