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Add Webhook events for license regeneration and suspention

As it currently stands, to have up-to-date license-key information one has to manually check the suspension status (as it’s not even exposed in the api) and automatically (periodically) request ALL licenses via API, just to check if a License key changed. This is TERRIBLY INEFFICIENT! It would be nice, if there was an webhook event for license regeneration, which gave us: the License id the NEW License key and short-key Optionally the OLD License key and short-key And for the webhook event for the license (un-)suspension the following info would be nice: The License id Suspension status (boolean true or false) Optionally Timestamp: Suspended At Optionally Timestamp: Unsuspended At Optionally License key and short-key

C0D3_M4513R 24 days ago

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Feature Request

Unsaved Changes Bug

I’ve been sitting on this page for about 40 minutes now habitually hitting ‘Save Changes’ because the Page Contents section refuses to update. It’ll say its saving, get stuck in a loop, then just cancel itself. I’ve tried refreshing, moving to a new page then back, a new tab all together, updating and saving a different part of the listing, and nothing works. This is a bug I had a few months ago as well when trying to upload once before and am surprised nobody is putting a bug report in. I have to decide between leaving the computer on all night and trying again in the morning, or losing the progress of what I’ve typed out because its 5am and clearly isn’t going to work tonight. It habitually gets worse until the website refuses to update ANYTHING on the listing essentially bricking the listing and making it unable to be sold. Unsure if I’m just really unlucky and uploading each time theres an update or what but I hope this gets looked at.

Nuoance about 1 month ago

Bug Reports

Webhooks returning null information for Checkout Questions

Starting yesterday I have noticed that any purchase a user makes on my store will have null Checkout Question responses in the webhook information, when that information is populated correctly in the order page. I’ve also noticed this has happened specifically on gift purchases, but I’m unsure if that is just a coincidence. The broken/bad part of the webhook looks like this: "checkout_fields": [ { "id": "", "answer": null, "label": "VRChat Display Name (Copy+Paste)" }, { "id": "", "answer": null, "label": "STOP AND CHECK: Ensure that you have copied and pasted your VRChat Display Name EXACTLY as it appears on your VRChat Profile - the asset will not grant you access if you don't!" } ], Since I rely on the webhooks for my licensing system, these null entries mean that users don’t get access to the product they bought, which makes them frustrated and have to contact me manually each time.

Dextro about 1 month ago

1

Bug Reports

Re-add the ability to upload ZIP/Compressed files

Removing the ability for creators to upload compressed archives is a huge mistake. Creators have been asking for ages to add the ability to organize files more effectively and instead you remove the one type of file everyone uses. No buyer has ever complained about getting a zip file. How, prey tell, am I going to keep track of versioning with a bunch of loose files? Upload the folder and then rename it to match the version number? What about a previous version, unzip the archive with the version number and then upload it and then delete the copy afterwards? If this was about knowing the contents, how about you add the contents summary field that gumroad has instead. If this was about trying to save file storage/bandwidth, how about you look into creating a tool like itchio’s Butler instead. At the very least make your site able to parse the contents of a zip or something, there is no way I’m gonna uncompress the files and then delete them afterwards every time I wanna update something on jinxxy because every other storefront takes a zip. Wait till you find out that a unitypackage is a kind of compressed archive 😱

lackofbindings about 1 month ago

1
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Feature Request

Delete an Incorrect Account to Free Email

When I joined Jinxxy, I made my account using the wrong email and didn’t find out until trying to set up the correct email resulted in starting the creation of an account. I’d like the ability to cancel account creation of specifically unfinished accounts so that I can simply change the email of the intended account to the proper account. The main reason that this is a problem is because I would like to open a shop and would like everything consolidated on the email I have tied to my brand, relevant purchases and all. This isn’t a request for an account transfer. Support suggested that I simply recreate my account in the proper email, but I’m unsure how to do that without making the proper email’s account look like a scam. I can’t just recreate my levels and there’s the headache of needing to maintain two separate emails for a single business regard licenses so I can make textures and assets.

FullMoonDeria about 1 month ago

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Feature Request

Enable batch-granting via CSV upload.

I’m currently working on migrating my shop over to Jinxxy from Gumroad. I’m a huge fan of the platform, but I’ve hit a bit of a bottleneck that I know a lot of other high-volume creators are likely feeling, too. The Issue: The new "Grant Product" feature is awesome, but it’s currently a manual, one-by-one process that requires the recipient’s specific Jinxxy handle. When you’re dealing with a backlog of 3,000+ legacy customers, manually collecting handles from every single person is a massive hurdle that makes the migration process incredibly slow. The Solution: I’d love to see a CSV-based batch-granting tool added to the Creator Dashboard. How it could work: Creators upload a CSV with two columns: [Customer Email, Product ID]. The platform handles the matching on the backend. Privacy protected: Creators never see user handles. (Wont Be Able To Search Someones handle using email addresses) Scalable: We can migrate thousands of customers in minutes, not months. Seamless: If an email isn't tied to a Jinxxy account, the system could just flag it or send an automated "claim" invite. I totally understand why we can’t just "search" users by email, but moving toward a batch-processing model would be a total game-changer for creators trying to move their communities over to Jinxxy.

TypicaZedF about 2 months ago

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Feature Request