Analytics filter issue
The product filter in Analytics hasn't been working for about a month statistics don't change after selecting a specific product; they remain aggregated. Tested on multiple devices and browsers.
criegassets about 23 hours ago
Bug Reports
Analytics filter issue
The product filter in Analytics hasn't been working for about a month statistics don't change after selecting a specific product; they remain aggregated. Tested on multiple devices and browsers.
criegassets about 23 hours ago
Bug Reports
Allow Setting a Custom Minimum Payout for Your Store
Most storefronts (Itch and VRChat Creator Economy specifically) put their minimum payout at like $100, which for me, means it takes several months to hit payout right now, but it also means the payout flat fee (usually also around $1.50) ends up being only 1.5% of the whole payout, while on my last payout on Jinxxy it was 5% of the payout ($30) and at Jinxxy’s minimum payout of $11.50 it's 13%... It would be really helpful I could block payouts until a certain amount is reached, until a certain date, or I manually request a payout. I do like the low minimum payout amount - it makes things very flexible, and it discourages people from leaving too much money in their Jinxxy accounts, but it’s absolutely burning through money for me, and really discourages me from directing people to Jinxxy over Itch.
hare_ware 4 days ago
Feature Request
Allow Setting a Custom Minimum Payout for Your Store
Most storefronts (Itch and VRChat Creator Economy specifically) put their minimum payout at like $100, which for me, means it takes several months to hit payout right now, but it also means the payout flat fee (usually also around $1.50) ends up being only 1.5% of the whole payout, while on my last payout on Jinxxy it was 5% of the payout ($30) and at Jinxxy’s minimum payout of $11.50 it's 13%... It would be really helpful I could block payouts until a certain amount is reached, until a certain date, or I manually request a payout. I do like the low minimum payout amount - it makes things very flexible, and it discourages people from leaving too much money in their Jinxxy accounts, but it’s absolutely burning through money for me, and really discourages me from directing people to Jinxxy over Itch.
hare_ware 4 days ago
Feature Request
Creator Dashboard "Rows per Page" set to 50 shows 25 results instead
When setting “Rows per Page” to 50 the amount of rows loaded is instead 25, page count matches increments of 25 orders. I have previously reported that as a collaborator pagination was completely broken (at least on the Orders page) https://feedback.jinxxy.com/p/collaborator-orders-missing as well as the row count issue, pagination was addressed a while back but the row count issue persists.
Dor 5 days ago
Bug Reports
Creator Dashboard "Rows per Page" set to 50 shows 25 results instead
When setting “Rows per Page” to 50 the amount of rows loaded is instead 25, page count matches increments of 25 orders. I have previously reported that as a collaborator pagination was completely broken (at least on the Orders page) https://feedback.jinxxy.com/p/collaborator-orders-missing as well as the row count issue, pagination was addressed a while back but the row count issue persists.
Dor 5 days ago
Bug Reports
Creators should be able to give bonus loyalty points as a reward for leaving reviews
Reviews don’t seem to happen all that often, so I think giving customers the ability to actually get something out of their review would help incentivize leaving some. The bonus loyalty points would apply whether the review is good or bad, that way it doesn’t incentivize only good reviews.
SaintOfSerpents 11 days ago
Feature Request
Creators should be able to give bonus loyalty points as a reward for leaving reviews
Reviews don’t seem to happen all that often, so I think giving customers the ability to actually get something out of their review would help incentivize leaving some. The bonus loyalty points would apply whether the review is good or bad, that way it doesn’t incentivize only good reviews.
SaintOfSerpents 11 days ago
Feature Request
Bug report: VRChat filter not showing products with vrchat-asset tag
Store: ichigodaiduku When I check "VRChat" under Social VR Platforms filter on my shop page, my VRChat-related products (e.g. Bolero series) disappear from results — even though they have "vrchat-asset" tag set in Discovery Tags. I couldn't find a dedicated "Platform" field separate from Discovery Tags / Community Tagging in the product editor (checked all 4 tabs: Setup & Versions, Page Content, Files & Content, Publishing & Marketing). Is there a specific field I need to set for the Social VR Platforms filter to pick up my products?
ichigodaiduku 16 days ago
Bug Reports
Bug report: VRChat filter not showing products with vrchat-asset tag
Store: ichigodaiduku When I check "VRChat" under Social VR Platforms filter on my shop page, my VRChat-related products (e.g. Bolero series) disappear from results — even though they have "vrchat-asset" tag set in Discovery Tags. I couldn't find a dedicated "Platform" field separate from Discovery Tags / Community Tagging in the product editor (checked all 4 tabs: Setup & Versions, Page Content, Files & Content, Publishing & Marketing). Is there a specific field I need to set for the Social VR Platforms filter to pick up my products?
ichigodaiduku 16 days ago
Bug Reports
Product release sale
When I release a new product, I usually put it on a sale for the first week after release, a lot of other creators also do this. Currently, this can only be done with the single product sale, which has a cooldown of 28 days, so if I want to release a product within 28 days of the last sale, I’d have to wait till the cooldown expires if I want to use the sales feature. Alternatively I can use a discount code but from my experience, customers often forget to apply it, even if it’s the first line in the description. Using a discount code also doesn’t add the discount tag on the product listings and doesn’t show up in the sales category.
KaoruBoy about 1 month ago
Feature Request
Product release sale
When I release a new product, I usually put it on a sale for the first week after release, a lot of other creators also do this. Currently, this can only be done with the single product sale, which has a cooldown of 28 days, so if I want to release a product within 28 days of the last sale, I’d have to wait till the cooldown expires if I want to use the sales feature. Alternatively I can use a discount code but from my experience, customers often forget to apply it, even if it’s the first line in the description. Using a discount code also doesn’t add the discount tag on the product listings and doesn’t show up in the sales category.
KaoruBoy about 1 month ago
Feature Request
Sales on multiple products
Currently we can only run a sale for a single item or the entire store. I’d like to run a sale just for a selected few products in my store (only 3 out of 15) but the current system doesn’t allow for that.
KaoruBoy about 1 month ago
Feature Request
Sales on multiple products
Currently we can only run a sale for a single item or the entire store. I’d like to run a sale just for a selected few products in my store (only 3 out of 15) but the current system doesn’t allow for that.
KaoruBoy about 1 month ago
Feature Request
Cannot view License Suspension status from API
As it stands, there seems to be no way to get the Suspension State of a License from the api, as described by the docs currently: https://api.creators.jinxxy.com/v1/docs
C0D3_M4513R about 1 month ago
Feature Request
Cannot view License Suspension status from API
As it stands, there seems to be no way to get the Suspension State of a License from the api, as described by the docs currently: https://api.creators.jinxxy.com/v1/docs
C0D3_M4513R about 1 month ago
Feature Request
Add Webhook events for license regeneration and suspention
As it currently stands, to have up-to-date license-key information one has to manually check the suspension status (as it’s not even exposed in the api) and automatically (periodically) request ALL licenses via API, just to check if a License key changed. This is TERRIBLY INEFFICIENT! It would be nice, if there was an webhook event for license regeneration, which gave us: the License id the NEW License key and short-key Optionally the OLD License key and short-key And for the webhook event for the license (un-)suspension the following info would be nice: The License id Suspension status (boolean true or false) Optionally Timestamp: Suspended At Optionally Timestamp: Unsuspended At Optionally License key and short-key
C0D3_M4513R about 1 month ago
Feature Request
Add Webhook events for license regeneration and suspention
As it currently stands, to have up-to-date license-key information one has to manually check the suspension status (as it’s not even exposed in the api) and automatically (periodically) request ALL licenses via API, just to check if a License key changed. This is TERRIBLY INEFFICIENT! It would be nice, if there was an webhook event for license regeneration, which gave us: the License id the NEW License key and short-key Optionally the OLD License key and short-key And for the webhook event for the license (un-)suspension the following info would be nice: The License id Suspension status (boolean true or false) Optionally Timestamp: Suspended At Optionally Timestamp: Unsuspended At Optionally License key and short-key
C0D3_M4513R about 1 month ago
Feature Request
API has wrong nullability for `order_items[].seller` in `/orders/{id}`
In some responses the Seller in the above-mentioned endpoint contains this json struct: { "object": "User", "id": "-1", "name": null, "username": null, "profile_image": null, "updated_at": "2024-01-14T08:21:50.137Z" } This json struct is invalid as per the spec, as name and username are not marked as nullable
C0D3_M4513R about 1 month ago
Bug Reports
API has wrong nullability for `order_items[].seller` in `/orders/{id}`
In some responses the Seller in the above-mentioned endpoint contains this json struct: { "object": "User", "id": "-1", "name": null, "username": null, "profile_image": null, "updated_at": "2024-01-14T08:21:50.137Z" } This json struct is invalid as per the spec, as name and username are not marked as nullable
C0D3_M4513R about 1 month ago
Bug Reports
API spec version wrong
The openapi spec seems to declare nullable properties in a manner consistent with the 3.0.0 spec and not the 3.1.0 spec. This leads to some generators generating wrong code (ignoring the nullability of properties) and causing generated clients to error, when parsing api responses. Trying to use the spec with the 3.1.0 version generates wrong code: https://github.com/OpenAPITools/openapi-generator/issues/24108
C0D3_M4513R about 1 month ago
Bug Reports
API spec version wrong
The openapi spec seems to declare nullable properties in a manner consistent with the 3.0.0 spec and not the 3.1.0 spec. This leads to some generators generating wrong code (ignoring the nullability of properties) and causing generated clients to error, when parsing api responses. Trying to use the spec with the 3.1.0 version generates wrong code: https://github.com/OpenAPITools/openapi-generator/issues/24108
C0D3_M4513R about 1 month ago
Bug Reports
Webhooks are lacking license and user profile info
I feel like the the Information provided inside a Webhook order.created event is currently insufficient, as it lacks: license key information user profile information for seller and buyer (e.g. profile url, name[not username], last-updated at) As it stands currently I need to perform a call to the /orders/{id} endpoint for each webhook, to ensure I have all the data, that I need (and that that data is in a consistent layout)
C0D3_M4513R about 1 month ago
Feature Request
Webhooks are lacking license and user profile info
I feel like the the Information provided inside a Webhook order.created event is currently insufficient, as it lacks: license key information user profile information for seller and buyer (e.g. profile url, name[not username], last-updated at) As it stands currently I need to perform a call to the /orders/{id} endpoint for each webhook, to ensure I have all the data, that I need (and that that data is in a consistent layout)
C0D3_M4513R about 1 month ago
Feature Request
Cool down on amount of Products being Made at one time
I think that there needs to be at least a cool down to stop creators putting up multiple products for sale at once. This tends to happen constantly that the new jinxxy page gets fooded by one creator. Its not fair on creators who put up their products to get less visability because of these spamming creators. This would make it more fair on others to get more visability on their products by making a cool down for like when 2 products get posted at the same time.
Dragonightflyer about 1 month ago
Feature Request
Cool down on amount of Products being Made at one time
I think that there needs to be at least a cool down to stop creators putting up multiple products for sale at once. This tends to happen constantly that the new jinxxy page gets fooded by one creator. Its not fair on creators who put up their products to get less visability because of these spamming creators. This would make it more fair on others to get more visability on their products by making a cool down for like when 2 products get posted at the same time.
Dragonightflyer about 1 month ago
Feature Request
Unsaved Changes Bug
I’ve been sitting on this page for about 40 minutes now habitually hitting ‘Save Changes’ because the Page Contents section refuses to update. It’ll say its saving, get stuck in a loop, then just cancel itself. I’ve tried refreshing, moving to a new page then back, a new tab all together, updating and saving a different part of the listing, and nothing works. This is a bug I had a few months ago as well when trying to upload once before and am surprised nobody is putting a bug report in. I have to decide between leaving the computer on all night and trying again in the morning, or losing the progress of what I’ve typed out because its 5am and clearly isn’t going to work tonight. It habitually gets worse until the website refuses to update ANYTHING on the listing essentially bricking the listing and making it unable to be sold. Unsure if I’m just really unlucky and uploading each time theres an update or what but I hope this gets looked at.
Nuoance about 2 months ago
Bug Reports
Unsaved Changes Bug
I’ve been sitting on this page for about 40 minutes now habitually hitting ‘Save Changes’ because the Page Contents section refuses to update. It’ll say its saving, get stuck in a loop, then just cancel itself. I’ve tried refreshing, moving to a new page then back, a new tab all together, updating and saving a different part of the listing, and nothing works. This is a bug I had a few months ago as well when trying to upload once before and am surprised nobody is putting a bug report in. I have to decide between leaving the computer on all night and trying again in the morning, or losing the progress of what I’ve typed out because its 5am and clearly isn’t going to work tonight. It habitually gets worse until the website refuses to update ANYTHING on the listing essentially bricking the listing and making it unable to be sold. Unsure if I’m just really unlucky and uploading each time theres an update or what but I hope this gets looked at.
Nuoance about 2 months ago
Bug Reports
Webhooks returning null information for Checkout Questions
Starting yesterday I have noticed that any purchase a user makes on my store will have null Checkout Question responses in the webhook information, when that information is populated correctly in the order page. I’ve also noticed this has happened specifically on gift purchases, but I’m unsure if that is just a coincidence. The broken/bad part of the webhook looks like this: "checkout_fields": [ { "id": "", "answer": null, "label": "VRChat Display Name (Copy+Paste)" }, { "id": "", "answer": null, "label": "STOP AND CHECK: Ensure that you have copied and pasted your VRChat Display Name EXACTLY as it appears on your VRChat Profile - the asset will not grant you access if you don't!" } ], Since I rely on the webhooks for my licensing system, these null entries mean that users don’t get access to the product they bought, which makes them frustrated and have to contact me manually each time.
Dextro about 2 months ago
Bug Reports
Webhooks returning null information for Checkout Questions
Starting yesterday I have noticed that any purchase a user makes on my store will have null Checkout Question responses in the webhook information, when that information is populated correctly in the order page. I’ve also noticed this has happened specifically on gift purchases, but I’m unsure if that is just a coincidence. The broken/bad part of the webhook looks like this: "checkout_fields": [ { "id": "", "answer": null, "label": "VRChat Display Name (Copy+Paste)" }, { "id": "", "answer": null, "label": "STOP AND CHECK: Ensure that you have copied and pasted your VRChat Display Name EXACTLY as it appears on your VRChat Profile - the asset will not grant you access if you don't!" } ], Since I rely on the webhooks for my licensing system, these null entries mean that users don’t get access to the product they bought, which makes them frustrated and have to contact me manually each time.
Dextro about 2 months ago
Bug Reports
Show the number of products sold/total revenue during a Sale
The new Sales feature is nice! One thing that could be helpful would be showing how many products were sold/total revenue through each campaign on the Sales page. That's all ^^
Dahiras about 2 months ago
Feature Request
Show the number of products sold/total revenue during a Sale
The new Sales feature is nice! One thing that could be helpful would be showing how many products were sold/total revenue through each campaign on the Sales page. That's all ^^
Dahiras about 2 months ago
Feature Request
Re-add the ability to upload ZIP/Compressed files
Removing the ability for creators to upload compressed archives is a huge mistake. Creators have been asking for ages to add the ability to organize files more effectively and instead you remove the one type of file everyone uses. No buyer has ever complained about getting a zip file. How, prey tell, am I going to keep track of versioning with a bunch of loose files? Upload the folder and then rename it to match the version number? What about a previous version, unzip the archive with the version number and then upload it and then delete the copy afterwards? If this was about knowing the contents, how about you add the contents summary field that gumroad has instead. If this was about trying to save file storage/bandwidth, how about you look into creating a tool like itchio’s Butler instead. At the very least make your site able to parse the contents of a zip or something, there is no way I’m gonna uncompress the files and then delete them afterwards every time I wanna update something on jinxxy because every other storefront takes a zip. Wait till you find out that a unitypackage is a kind of compressed archive 😱
lackofbindings about 2 months ago
Feature Request
Re-add the ability to upload ZIP/Compressed files
Removing the ability for creators to upload compressed archives is a huge mistake. Creators have been asking for ages to add the ability to organize files more effectively and instead you remove the one type of file everyone uses. No buyer has ever complained about getting a zip file. How, prey tell, am I going to keep track of versioning with a bunch of loose files? Upload the folder and then rename it to match the version number? What about a previous version, unzip the archive with the version number and then upload it and then delete the copy afterwards? If this was about knowing the contents, how about you add the contents summary field that gumroad has instead. If this was about trying to save file storage/bandwidth, how about you look into creating a tool like itchio’s Butler instead. At the very least make your site able to parse the contents of a zip or something, there is no way I’m gonna uncompress the files and then delete them afterwards every time I wanna update something on jinxxy because every other storefront takes a zip. Wait till you find out that a unitypackage is a kind of compressed archive 😱
lackofbindings about 2 months ago
Feature Request
Delete an Incorrect Account to Free Email
When I joined Jinxxy, I made my account using the wrong email and didn’t find out until trying to set up the correct email resulted in starting the creation of an account. I’d like the ability to cancel account creation of specifically unfinished accounts so that I can simply change the email of the intended account to the proper account. The main reason that this is a problem is because I would like to open a shop and would like everything consolidated on the email I have tied to my brand, relevant purchases and all. This isn’t a request for an account transfer. Support suggested that I simply recreate my account in the proper email, but I’m unsure how to do that without making the proper email’s account look like a scam. I can’t just recreate my levels and there’s the headache of needing to maintain two separate emails for a single business regard licenses so I can make textures and assets.
FullMoonDeria about 2 months ago
Feature Request
Delete an Incorrect Account to Free Email
When I joined Jinxxy, I made my account using the wrong email and didn’t find out until trying to set up the correct email resulted in starting the creation of an account. I’d like the ability to cancel account creation of specifically unfinished accounts so that I can simply change the email of the intended account to the proper account. The main reason that this is a problem is because I would like to open a shop and would like everything consolidated on the email I have tied to my brand, relevant purchases and all. This isn’t a request for an account transfer. Support suggested that I simply recreate my account in the proper email, but I’m unsure how to do that without making the proper email’s account look like a scam. I can’t just recreate my levels and there’s the headache of needing to maintain two separate emails for a single business regard licenses so I can make textures and assets.
FullMoonDeria about 2 months ago
Feature Request
More notifications
First of all, some notifications don’t seem to work. Also, I would really need notifications for: When a seller responds to a review When a user responds to a social post I’ve experienced people trying to reach someone through the above methods, but it’s impossible as the other party will probably not notice it.
solocat 2 months ago
Feature Request
More notifications
First of all, some notifications don’t seem to work. Also, I would really need notifications for: When a seller responds to a review When a user responds to a social post I’ve experienced people trying to reach someone through the above methods, but it’s impossible as the other party will probably not notice it.
solocat 2 months ago
Feature Request