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Prevent owning product multiple times

I'd like a way to prevent a customer from purchasing a product they already own again — whether by accident or otherwise.

Why this matters:

  • This directly ties into the ownership-based discount request — without this, there's no way to guarantee a discount (or promo) tied to ownership only gets used once per item. https://feedback.jinxxy.com/p/ownership-based-discounts

  • Ideally this would be enforced automatically at checkout (e.g. block or warn if the customer's account/email already shows a completed purchase of that item), rather than something I have to manually police.

2 comments

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Comments2

  • redwyre

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    Sep 10

    I accidentally just bought a free item a second time assuming it wouldn’t let me if I already owned it…

  • Beanthusiast

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    Aug 30

    I accidentally bought a product twice a while back, and assumed since I could buy it again that I didn't get it the first time. Now I own that product twice, and asking for a refund is quite the hassle depending on the seller.