Cant View Individual Order (not fixed)

Bug ReportsJul 16, 2025

A yesterday i posted that i cannot see my orders,

I appreciate the quick responds to the issue… the only problem is that this issue is marked as complete yet i still cannot see my orders…

still same issue as before with the same error….

Posted by Dinzee_1 · Jul 16, 2025

Completed11

LynxJinx

Team•

Jul 17, 2025

I cannot duplicate this - it is showing as fixed. Please provide screenshots and make sure that the bottom of the page shows version: v1.20.6 - Creator Dashboard if not refresh the page using Shift + Pressing the refresh button on your browser.

Dinzee_1
•
Jul 17, 2025
LynxJinx i am on version v1.20.6 - Creator Dashboard, still sadly does not work... tried to response as quick as i could

LynxJinx

Team•

Jul 17, 2025

Make a support ticket with the order id. Your bug report originally got bunched in with a pagination issue by accident.

Dinzee_1
•
Jul 17, 2025
LynxJinx this is EVERY order. should I still make a support ticket?
LynxJinx
Team•
Jul 17, 2025
Dinzee_1 Yes
Dinzee_1
•
Jul 17, 2025
LynxJinx sorry for the confusion, i submitted it under my other email (yarden1728@gmail.com) as that is my main email. tysm for the quick response!

LynxJinx

Team•

Jul 17, 2025

LynxJinx

Team•

Jul 17, 2025

Dinzee_1

•

Aug 20

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Merged request

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1 vote

Cant View Individual Order

The "Cant View Past Orders" Issue was fixed, so I went to view my past orders in order to export it (still manually) into my google sheet.

one problem, I can view individual orders now???

This isnt one order issue, its every one i try to open. I get an error saying "There was an issue processing that request. We could not find that order in your store"

Keep in mind i am able to see those orders with confirmation emails so I know these are in fact orders from my store… is this just a me issue?

LynxJinx
Team•
Jul 15, 2025
Dinzee_1
•
Jul 16, 2025
I am STILL having this issue it has not been fixed...

Cant View Individual Order (not fixed)

Comments11