Product with Explicit content Warning enabled can't have tags added
I recently released a product that has the explicit content warning enabled and I applied relevant tags upon release, the tags never applied and every time I try to they are wiped, I had to get around this by updating my product with the warning removed, adding the tags, updating again, then updating another time to reaaply the explicit content tag - Really not a good way to do this
3Rr0r_418 5 days ago
Product with Explicit content Warning enabled can't have tags added
I recently released a product that has the explicit content warning enabled and I applied relevant tags upon release, the tags never applied and every time I try to they are wiped, I had to get around this by updating my product with the warning removed, adding the tags, updating again, then updating another time to reaaply the explicit content tag - Really not a good way to do this
3Rr0r_418 5 days ago
Products disappearing
½ of my products in the last 24 hours have auto-updated & are now appearing as “missing” due to a “missing link” When using the “update product” feature to fix it, it causes more problems. These links have never changed from payhip. The links have remained the same. Each time my products auto update, they break. This is impacting sales for us creators. Support tickets have not been answered. I am one of many who is experiencing this issue.
Mynk 8 days ago
Products disappearing
½ of my products in the last 24 hours have auto-updated & are now appearing as “missing” due to a “missing link” When using the “update product” feature to fix it, it causes more problems. These links have never changed from payhip. The links have remained the same. Each time my products auto update, they break. This is impacting sales for us creators. Support tickets have not been answered. I am one of many who is experiencing this issue.
Mynk 8 days ago
People bypassing required information.
A few weeks ago I’ve noticed that some people are able to skip/bypass the required checkout questions. Below I’ve attached; how all my product listings are setup. How usually the receipt looks like after required questions are answered, and how the bypassed/skipped ones look like.
SaKuu__ 15 days ago
People bypassing required information.
A few weeks ago I’ve noticed that some people are able to skip/bypass the required checkout questions. Below I’ve attached; how all my product listings are setup. How usually the receipt looks like after required questions are answered, and how the bypassed/skipped ones look like.
SaKuu__ 15 days ago
Analytics not showing sales, conversion %, revenue.
As the title states, my analytics page does not show sales, conversion %, or revenue for products. It shows views and the sources, but none of the other info updates. This has been an issue for me since I started selling on the platform in August / September last year and has remained an issue for every product I’ve put out. Even if I filter products specifically to look at one, it does not show where sales are coming from, just that they are being made. I’m not sure what info I can provide to help look into this issue, but if I can provide any more details let me know and I will.
Wolfy527 22 days ago
Analytics not showing sales, conversion %, revenue.
As the title states, my analytics page does not show sales, conversion %, or revenue for products. It shows views and the sources, but none of the other info updates. This has been an issue for me since I started selling on the platform in August / September last year and has remained an issue for every product I’ve put out. Even if I filter products specifically to look at one, it does not show where sales are coming from, just that they are being made. I’m not sure what info I can provide to help look into this issue, but if I can provide any more details let me know and I will.
Wolfy527 22 days ago
Youtube redirection discrepancy when using channel handles
The edit profile form validation when adding a YouTube channel requires you to input a channel name or @ handle. Upon inputting a valid @ handle on the YouTube field, the form will save, but users who click the YouTube button on your profile are redirected to https://www.youtube.com/@$HANDLE Because you can’t seemingly omit the @ from the input on the form, and Jinxxy adds an extra @ to the redirect, users will always be redirected incorrectly. E.g input @RetrosAvatarEngineering (as the form validation requires the @) => Users are redirected to https://www.youtube.com/@@RetrosAvatarEngineering (404)
RetrowaveHeyna About 1 month ago
Youtube redirection discrepancy when using channel handles
The edit profile form validation when adding a YouTube channel requires you to input a channel name or @ handle. Upon inputting a valid @ handle on the YouTube field, the form will save, but users who click the YouTube button on your profile are redirected to https://www.youtube.com/@$HANDLE Because you can’t seemingly omit the @ from the input on the form, and Jinxxy adds an extra @ to the redirect, users will always be redirected incorrectly. E.g input @RetrosAvatarEngineering (as the form validation requires the @) => Users are redirected to https://www.youtube.com/@@RetrosAvatarEngineering (404)
RetrowaveHeyna About 1 month ago
[Front] Product image is displayed cropped incorrectly
Platform: -Apple M2 Pro -macOS 15.5 (24F74) -Safari 18.5 Description: When navigating to Creator Dashboard → Products → All Products, the product image is displayed incorrectly. It appears as if the image styles are not being applied properly. Specifically, the image looks as though the object-fit: cover style is not in effect, resulting in improper cropping and scaling. [Photos] Kind regards, Denis Hik
denis_hik 2 months ago
[Front] Product image is displayed cropped incorrectly
Platform: -Apple M2 Pro -macOS 15.5 (24F74) -Safari 18.5 Description: When navigating to Creator Dashboard → Products → All Products, the product image is displayed incorrectly. It appears as if the image styles are not being applied properly. Specifically, the image looks as though the object-fit: cover style is not in effect, resulting in improper cropping and scaling. [Photos] Kind regards, Denis Hik
denis_hik 2 months ago
Unlisted products are included in the product count on profiles
I only have unlisted products on my account, as I only needed the ability to create products for creator API testing. Despite this, my profile shows me as having 4 products: https://jinxxy.com/runtime I'm not sure if this is intended or not, but to me it seems a bit confusing.
runtime 3 months ago
Unlisted products are included in the product count on profiles
I only have unlisted products on my account, as I only needed the ability to create products for creator API testing. Despite this, my profile shows me as having 4 products: https://jinxxy.com/runtime I'm not sure if this is intended or not, but to me it seems a bit confusing.
runtime 3 months ago
Omitting Search field values causes Uncaught exception
URL: https://jinxxy.com/market/browse?searchquery= +&search fields= How I discovered: While searching for assets for a base i used the drop down filtering "name" "description" "link" I selected all just to see what would appear, then un-selected all and boom, see error response below. Console error attached as well
Sooog 4 months ago
Omitting Search field values causes Uncaught exception
URL: https://jinxxy.com/market/browse?searchquery= +&search fields= How I discovered: While searching for assets for a base i used the drop down filtering "name" "description" "link" I selected all just to see what would appear, then un-selected all and boom, see error response below. Console error attached as well
Sooog 4 months ago
Incorrect/ Inconsistent profit amount per single sale of listed item
My item is listed as $15 USD, yet per each sale I have made over the past few week why is the total sale price different? I understand there are jinxxy fees, but wouldn't all sales of the SAME Product have the SAME price even after the Jinnxy fee? Here's some photos for your reference. Each time I make a sale, its shown as follows: 11.82 / 12.26 / 12.03 (there are more that I have not taken a photo of but these are an example) Meanwhile: its estimated as: 12.70 (after jinnxy fees) <- another thing is, why does the ESTIMATED total amount I'll get be changing as well? last time I checked it was 12.50, now at present its 12.70 (as of 15/9/2025) These numbers above, they dont match or make any sense. Please let me know why these total sales numbers are so different per sale, how do they fluctuate what's the % of it that changes? how does your "estimation" process work? do you have more information for me to read on this matter?
TheVoid 5 months ago
Incorrect/ Inconsistent profit amount per single sale of listed item
My item is listed as $15 USD, yet per each sale I have made over the past few week why is the total sale price different? I understand there are jinxxy fees, but wouldn't all sales of the SAME Product have the SAME price even after the Jinnxy fee? Here's some photos for your reference. Each time I make a sale, its shown as follows: 11.82 / 12.26 / 12.03 (there are more that I have not taken a photo of but these are an example) Meanwhile: its estimated as: 12.70 (after jinnxy fees) <- another thing is, why does the ESTIMATED total amount I'll get be changing as well? last time I checked it was 12.50, now at present its 12.70 (as of 15/9/2025) These numbers above, they dont match or make any sense. Please let me know why these total sales numbers are so different per sale, how do they fluctuate what's the % of it that changes? how does your "estimation" process work? do you have more information for me to read on this matter?
TheVoid 5 months ago
Sale is not shown at Payment Details or Payment Breakdown
I noticed that someone had gotten an item from my store that they had gotten a free code for from me, but in the payment breakdown it does not show what code it is, nor that the code is the thing that made the price free… this is also an issue with other codes, I have another code that is not 100% off, therefore it makes it hard to figure out which code they used and how much money was taken off of my order due to the discount code… Screenshot for the first scenario.
Dinzee_1 5 months ago
Sale is not shown at Payment Details or Payment Breakdown
I noticed that someone had gotten an item from my store that they had gotten a free code for from me, but in the payment breakdown it does not show what code it is, nor that the code is the thing that made the price free… this is also an issue with other codes, I have another code that is not 100% off, therefore it makes it hard to figure out which code they used and how much money was taken off of my order due to the discount code… Screenshot for the first scenario.
Dinzee_1 5 months ago
Cart dupe purchase bug
I've run into a strange bug with my recent purchase. I initially had a product in my cart, intending to use a special code to get it for free. I forgot that item was still in my cart. Later, I added a new product to my cart and used a one-time-use code on it. The bug is that the code applied to both products in my cart, not just the new one. As a result, I now have a duplicate of the product in my library.
oreokillers 6 months ago
Cart dupe purchase bug
I've run into a strange bug with my recent purchase. I initially had a product in my cart, intending to use a special code to get it for free. I forgot that item was still in my cart. Later, I added a new product to my cart and used a one-time-use code on it. The bug is that the code applied to both products in my cart, not just the new one. As a result, I now have a duplicate of the product in my library.
oreokillers 6 months ago
viewing profiles from the creator dashboard is broken
in https://dashboard.jinxxy.com/orders if you click on a profile directly, you get an error 404 but if you hover over the username and press on the popup, you get taken to the profile
TGV_Black 6 months ago
viewing profiles from the creator dashboard is broken
in https://dashboard.jinxxy.com/orders if you click on a profile directly, you get an error 404 but if you hover over the username and press on the popup, you get taken to the profile
TGV_Black 6 months ago
Can't update/change anything with existing listings
I am currently trying to update existing listings with the prices, descriptions, packages, etc and can't change literally anything. All I get is this error.
syyanide3D 6 months ago
Can't update/change anything with existing listings
I am currently trying to update existing listings with the prices, descriptions, packages, etc and can't change literally anything. All I get is this error.
syyanide3D 6 months ago
Product links no longer working and will not update product.
I'm having issues with a few of my product links. They say that they're no longer available, but yet the product is still on the store. I tried updating one of the links to one of my products because it was misspelled and I can't do it, and it won't even show up when you click the link It keeps giving out an error message.
shadrea_tepes 7 months ago
Product links no longer working and will not update product.
I'm having issues with a few of my product links. They say that they're no longer available, but yet the product is still on the store. I tried updating one of the links to one of my products because it was misspelled and I can't do it, and it won't even show up when you click the link It keeps giving out an error message.
shadrea_tepes 7 months ago
Change password form in account settings gives change email form instead
When clicking the 'Change password' form in account settings, despite the text describing that this is a password change form the fields actually forces me to change my email. I attempted to just enter a new password instead in the email fields and was met with an 'invalid email' error.
Someperson 7 months ago
Change password form in account settings gives change email form instead
When clicking the 'Change password' form in account settings, despite the text describing that this is a password change form the fields actually forces me to change my email. I attempted to just enter a new password instead in the email fields and was met with an 'invalid email' error.
Someperson 7 months ago
Unable to use letters to search for specific products when creating discounts
When trying to select a specific product to apply a giveaway to, letters are not being detected to filter the products. Start creating a discount Under "Change Apply Discounts to", select "Specific Product" instead of "All" Begin typing in the letters of a product. Notice it updates and says "No results found." Expected: Typing in letters will hide products without those letters and eventually show the desired one at the top if you match it's name. Other: For some reason numbers start filter it even though there are no numbers in the product names.
Rue 7 months ago
Unable to use letters to search for specific products when creating discounts
When trying to select a specific product to apply a giveaway to, letters are not being detected to filter the products. Start creating a discount Under "Change Apply Discounts to", select "Specific Product" instead of "All" Begin typing in the letters of a product. Notice it updates and says "No results found." Expected: Typing in letters will hide products without those letters and eventually show the desired one at the top if you match it's name. Other: For some reason numbers start filter it even though there are no numbers in the product names.
Rue 7 months ago
Trying to update a products price is giving an error.
I was in the process of lower older avatars that I have listed in my store. There was a total of four of them. Three worked but one won't allow me to change it's price at all. It just gives me an error and doesn't save.
Rue 7 months ago
Trying to update a products price is giving an error.
I was in the process of lower older avatars that I have listed in my store. There was a total of four of them. Three worked but one won't allow me to change it's price at all. It just gives me an error and doesn't save.
Rue 7 months ago
Videos get cropped to 16:9
Posting a banner video forces it to be cropped to 16:9 (and to the monitor's aspect ratio when fullscreened). This means that posting 4:3 videos, portrait videos, or anything in between gets cropped. This isn't the same behavior for images, as they get fully shown even if they're not 16:9.
Ghostt 7 months ago
Videos get cropped to 16:9
Posting a banner video forces it to be cropped to 16:9 (and to the monitor's aspect ratio when fullscreened). This means that posting 4:3 videos, portrait videos, or anything in between gets cropped. This isn't the same behavior for images, as they get fully shown even if they're not 16:9.
Ghostt 7 months ago
Quick categories don't work at all
Whenever I try to click the quick categories, they take me to a screen that says the page doesn't exist. This happens for every quick category button in every general category that has them (clothing and assets & props)
OrionOrbits 8 months ago
Quick categories don't work at all
Whenever I try to click the quick categories, they take me to a screen that says the page doesn't exist. This happens for every quick category button in every general category that has them (clothing and assets & props)
OrionOrbits 8 months ago