When creating a discount code for specific products, the search box to select products never finds any matches. They can still be chosen from the drop-down manually, but if you try to type no results ever come up no matter what you type in.

lackofbindings about 17 hours ago

When putting in birthday, settings does not apply until after you refresh the page to enable Filtered Content, mayhaps a confirm button in settings will mitigate this

Fluffe 1 day ago

The product filter in Analytics hasn't been working for about a month statistics don't change after selecting a specific product; they remain aggregated. Tested on multiple devices and browsers.

criegassets 10 days ago

When setting “Rows per Page” to 50 the amount of rows loaded is instead 25, page count matches increments of 25 orders. I have previously reported that as a collaborator pagination was completely broken (at least on the Orders page) https://feedback.jinxxy.com/p/collaborator-orders-missing as well as the row count issue, pagination was addressed a while back but the row count issue persists.

Dor 15 days ago

Store: ichigodaiduku When I check "VRChat" under Social VR Platforms filter on my shop page, my VRChat-related products (e.g. Bolero series) disappear from results — even though they have "vrchat-asset" tag set in Discovery Tags. I couldn't find a dedicated "Platform" field separate from Discovery Tags / Community Tagging in the product editor (checked all 4 tabs: Setup & Versions, Page Content, Files & Content, Publishing & Marketing). Is there a specific field I need to set for the Social VR Platforms filter to pick up my products?

ichigodaiduku 25 days ago

In some responses the Seller in the above-mentioned endpoint contains this json struct: { "object": "User", "id": "-1", "name": null, "username": null, "profile_image": null, "updated_at": "2024-01-14T08:21:50.137Z" } This json struct is invalid as per the spec, as name and username are not marked as nullable

C0D3_M4513R about 2 months ago

The openapi spec seems to declare nullable properties in a manner consistent with the 3.0.0 spec and not the 3.1.0 spec. This leads to some generators generating wrong code (ignoring the nullability of properties) and causing generated clients to error, when parsing api responses. Trying to use the spec with the 3.1.0 version generates wrong code: https://github.com/OpenAPITools/openapi-generator/issues/24108

C0D3_M4513R about 2 months ago

I’ve been sitting on this page for about 40 minutes now habitually hitting ‘Save Changes’ because the Page Contents section refuses to update. It’ll say its saving, get stuck in a loop, then just cancel itself. I’ve tried refreshing, moving to a new page then back, a new tab all together, updating and saving a different part of the listing, and nothing works. This is a bug I had a few months ago as well when trying to upload once before and am surprised nobody is putting a bug report in. I have to decide between leaving the computer on all night and trying again in the morning, or losing the progress of what I’ve typed out because its 5am and clearly isn’t going to work tonight. It habitually gets worse until the website refuses to update ANYTHING on the listing essentially bricking the listing and making it unable to be sold. Unsure if I’m just really unlucky and uploading each time theres an update or what but I hope this gets looked at.

Nuoance about 2 months ago

Starting yesterday I have noticed that any purchase a user makes on my store will have null Checkout Question responses in the webhook information, when that information is populated correctly in the order page. I’ve also noticed this has happened specifically on gift purchases, but I’m unsure if that is just a coincidence. The broken/bad part of the webhook looks like this: "checkout_fields": [ { "id": "", "answer": null, "label": "VRChat Display Name (Copy+Paste)" }, { "id": "", "answer": null, "label": "STOP AND CHECK: Ensure that you have copied and pasted your VRChat Display Name EXACTLY as it appears on your VRChat Profile - the asset will not grant you access if you don't!" } ], Since I rely on the webhooks for my licensing system, these null entries mean that users don’t get access to the product they bought, which makes them frustrated and have to contact me manually each time.

Dextro about 2 months ago

1

payhip products that i link to my jinxxy are picking a random thumbnail from my payhip instead of the ones i pick

Allyduncan11 3 months ago

Tested in both Chrome and Firefox. There’s no way to scroll down on the editor page for my own profile. Zooming out makes the elements bigger so that doesn’t negate the issue either. The only way to make more than two or three sections/carousels on my page is to delete sections and then add in order from bottom to top again while saving whatever text you already had in notepad++ or something. This has been a bug for months and has been 100% consistent. To test this, just make multiple sections in the edit profile/featured page and scroll down to the bottom— you can’t scroll down.

Rycia 3 months ago

On https://jinxxy.com/my/settings, the "Active Sessions" section shows an internal private IP (e.g., 10.244.99.32, 10.244.133.89) for the current session instead of the user's real public IP. As a side effect, the "Location" column falls back to "Unknown" because private IPs cannot be geolocated

Sheikah 3 months ago

When looking at my statistics, all of my numbers end in exact numbers (10, 140, 70).

Fxv 4 months ago

When changing email headers, if I skip a line (For example, line 1 Large header, line 2 normal, line 3 small header) the most recent header will automatically update the line above if it does not have a header

Fxv 4 months ago

(This was originally posted as a ticket in the support page but moved it here as instructed) I've noticed that when it's either a few hours from the payout, to when it's being processed, the payout amount for that day will show the total money earned within that past week or two instead of the money being sent to me. The payout I actually get does total what is inside the balance, so it appears to be just a bug with the math or something. I'm unsure if this happens to anyone else, I've seen it for a while even after refreshing the page. I’ll also include screenshots that were also included in the ticket.

TGlitched 4 months ago

It is typical for sites and services to allow users to unsubscribe from notifications/marketing/etc emails (gumroad, booth, etc) without the need to log in. Not sure if that’s the intention here, but as it is now I’d say the behavior is ‘not as expected’ so putting it under bug reports, but feel free to put it elsewhere. Thanks for your time!

Kosyne 4 months ago

Platform: -Apple M2 Pro -macOS 15.5 (24F74) -Safari 18.5 Description: When navigating to Creator Dashboard → Products → All Products, the product image is displayed incorrectly. It appears as if the image styles are not being applied properly. Specifically, the image looks as though the object-fit: cover style is not in effect, resulting in improper cropping and scaling. [Photos] Kind regards, Denis Hik

denis_hik 8 months ago

2

My item is listed as $15 USD, yet per each sale I have made over the past few week why is the total sale price different? I understand there are jinxxy fees, but wouldn't all sales of the SAME Product have the SAME price even after the Jinnxy fee? Here's some photos for your reference. Each time I make a sale, its shown as follows: 11.82 / 12.26 / 12.03 (there are more that I have not taken a photo of but these are an example) Meanwhile: its estimated as: 12.70 (after jinnxy fees) <- another thing is, why does the ESTIMATED total amount I'll get be changing as well? last time I checked it was 12.50, now at present its 12.70 (as of 15/9/2025) These numbers above, they dont match or make any sense. Please let me know why these total sales numbers are so different per sale, how do they fluctuate what's the % of it that changes? how does your "estimation" process work? do you have more information for me to read on this matter?

TheVoid 11 months ago

2

I noticed that someone had gotten an item from my store that they had gotten a free code for from me, but in the payment breakdown it does not show what code it is, nor that the code is the thing that made the price free… this is also an issue with other codes, I have another code that is not 100% off, therefore it makes it hard to figure out which code they used and how much money was taken off of my order due to the discount code… Screenshot for the first scenario.

Dinzee_1 11 months ago

1