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old checkout questions still remain, despite being deleted.

Bug Reports

Hey there, the checkout questions that I placed months ago are still seen within my jinxxy, despite them being no longer seen anywhere within any of my products ' checkout questions '. I've tried to reach out but I got no reply back I believe, unless i missed it.

Posted by rori ·
Status: Completed4 comments

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Comments4

  • LynxJinx

    Team•

    Jul 4, 2025

    • RenderAWOO

      •

      Dec 7, 2025

      LynxJinx bumping because I'm currently having this same issue - I deleted a store wide checkout question, verified it no longer exists on any of my products, but at checkout it still shows up. Twice, for some reason.

  • LynxJinx

    Team•

    Jul 3, 2025

    Can you please retest and if it happens again give me the steps in the Creator Dashboard to reproduce it.

    • rori

      •

      Jul 3, 2025

      LynxJinx Hello hi !! This appears to be fixed, but I'll still list what I did in order to encounter this like I did months ago. Add two new checkout questions, save and publish, check the page and go back. Delete the two new checkout questions, but they were still there until now !