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Products from Gumroad do not appear in creator dashboard

After connecting a Gumroad store, there are no products visible on Jinxxy's creator dashboard and my profile, but the product appears in Jinxxy's search results. Also sometimes switching to the Gumroad tab in the dashboard throws an unauthorized error. The problem still persists after updating adding product multiple times, updating the store and waiting a couple of days. Also updates seem to work since a price change was reflected on Jinxxy's side after updating it on Gumroad.

Status: Completed5 comments

This request was merged into another request

Comments5

  • LynxJinx

    Team•

    Nov 13, 2025

  • LynxJinx

    Team•

    Nov 9, 2025

    Contact support - https://support.jinxxy.com/
    • Bartkk

      •

      Nov 9, 2025

      LynxJinx Support told me to report it on Canny, ticket #3304.
    • LynxJinx

      Team•

      Nov 10, 2025

      Bartkk thanks. I'll follow up with you after I investigate.
    • LynxJinx

      Team•

      Nov 13, 2025

      Bartkk: Gumroad looks to have changed something that affects our processing. The issue is now tracked internally and I'll update this page when we resolve it.